Terms of use
These are the terms on which HomeKeepr is offered, on the web and in the mobile apps. Please read section 8, on availability and support, and sections 11 and 12, on what is not promised and what the limits are, before relying on the service for anything that matters.
1. The agreement
HomeKeepr is a home upkeep app, and it is free to use. These terms are the agreement between you and HomeKeepr about using it: the web app at app.homekeepr.app, the mobile apps for iOS and Android, and homekeepr.app. Making an account or signing in means you agree to them; if you do not, please do not use HomeKeepr. The privacy policy explains what HomeKeepr stores and why, and is part of this agreement.
2. Your account
- Anybody can make an account. It is for you, not for resale or transfer, and you must be at least 13 and old enough to enter a contract where you live.
- Use a real email address you control and keep it current: it is how you are told about changes and how you get back in if you are locked out.
- Keep your password to yourself and keep it good; two-step verification is a sensible idea. Anything done with your sign-in counts as done by you, so write to hello@houseminder.app if somebody else gets in.
3. What HomeKeepr is, and is not
HomeKeepr is a place to keep records about a home and be reminded when upkeep is due. It is a filing cabinet with an alarm clock, and nothing more.
It is not professional advice, from a builder, inspector, electrician, plumber, lawyer, insurer, surveyor, accountant or real estate agent. Suggested schedules, guides, product suggestions, anything the app reads off a label and the disclosure sheet are conveniences, to be checked against the actual manuals, warranties, inspections and the law where you live. The seller disclosure sheet is a working document you fill in yourself, not a legal disclosure form and no substitute for one.
Reminders are a best effort. A notification can be delayed or lost by your device, network, email provider, carrier or the notification service, and a digest that does not arrive is not a sign that nothing is due. Do not rely on HomeKeepr alone for a safety or legal deadline. The condition of your home remains your responsibility.
4. Using it properly
Please do not:
- Break the law with it, or store anything illegal.
- Upload anything you have no right to upload, or anything harmful such as malware.
- Try to reach accounts, homes or files that are not yours, or work around the checks that keep them apart.
- Attack, overload, scrape or probe the service, or take it apart to build a competing one.
- Send unwanted invitations, or use the invitation emails for anything else.
- Resell access, or share one account with somebody who should have their own.
5. Your content
What you put into HomeKeepr is yours; making an account does not change that. You give HomeKeepr only the permission it needs to run the service: to store your content, back it up, process it, and show it to you and to the people you have given access. It is not exclusive and ends when you delete the content or your account, apart from copies in backups that roll off in the ordinary course.
You are responsible for what you put in, including for having the right to put it there; somebody else's details, a provider's phone number or a contractor's name must be entered fairly and lawfully. Your content is read for nothing beyond running the service, except to fix a fault you reported, to keep the service secure, or where the law requires it.
You can export a home at any time, in CSV or JSON, from the web app.
6. Sharing a home, and the links you create
Invite people to a home and the role you give them sets what they can see and change: inviting somebody means you are content for them to see what that role allows. An owner can change or remove access at any time. What you add to somebody else's home is visible to the people who share it.
Some links HomeKeepr gives you are themselves the key: a file link and a home's calendar feed link work for anybody who has them, without signing in, so share them as carefully as the thing itself. A feed can be rotated or revoked in the app.
7. Shopping links, advertising and commission
Some of the parts and products HomeKeepr suggests are affiliate links, so it may earn a commission if you buy through one. That costs you nothing and does not change what is suggested. Prices, stock, fit and descriptions come from the retailer, can be out of date and are not checked, and buying is between you and that retailer under their terms.
HomeKeepr may also show advertising or sponsored suggestions, marked as what they are. They are not targeted using the contents of your homes without your consent, and your records are not handed to an advertiser; where the law gives you a right to refuse, the privacy policy says how to use it. What an advertiser says is the advertiser's, not HomeKeepr's.
8. Availability, changes and support
HomeKeepr is worked on continually: features are added, changed and sometimes removed, and where a change takes away something you rely on you will be given reasonable notice where practical.
- The service aims to be available all the time, but maintenance happens and things break, and there is no guaranteed uptime.
- Support is by email at hello@houseminder.app, answered as quickly as possible.
- Backups are taken regularly, but no system is perfect: keep your own export of anything important.
9. Other companies
HomeKeepr depends on a few outside services, all described in the privacy policy, and links out to other websites. Those are run by other people under their own terms, and HomeKeepr is not responsible for them.
10. Ending it
You can stop at any time by deleting your account in the app, which removes your personal details and the homes you alone own, as described in the privacy policy. If you are the only owner of a home others are members of, you will be asked to hand it over or remove them first, so nobody loses a home without warning.
Your access, or the service itself, can be suspended or stopped if you break these terms, if it is necessary to protect the service or other people, or if HomeKeepr closes. Where it is reasonable, you will be warned first and given a chance to export.
11. No warranty
HomeKeepr is provided as it is and as available, without warranties of any kind, to the fullest extent the law allows. That includes any implied warranty of merchantability, fitness for a particular purpose or non-infringement. There is no promise that it will be uninterrupted or error free, or that reminders will arrive on time or at all. Some states do not allow these exclusions, in which case they apply only as far as the law allows.
12. Limit of liability
To the fullest extent the law allows, HomeKeepr is not liable for indirect, incidental, special, consequential or punitive damages, for lost profits, or for lost or corrupted data arising out of your use of it. Total liability for any claim relating to HomeKeepr is limited to one hundred US dollars.
This is the bargain on which a free service is offered. If you are not comfortable with it, please do not use HomeKeepr.
13. Changes to these terms
These terms will change as the product does. The date at the top says when they last changed, and a change that matters is announced in the app or by email before it takes effect. Carrying on after that means you accept the new version.
14. Governing law
These terms are governed by the law of the State of Texas, in the United States, without regard to its conflict of law rules. Any dispute goes to the state or federal courts sitting in Texas, and you and HomeKeepr each agree to those courts. If any part of these terms is unenforceable, the rest stays in force.
15. Contact
Write to hello@houseminder.app.